The following is an explanation on how to start using the Software Token application.
This free application allows you to enjoy secure online gaming with your Square Enix account.
Select “Adjust Software Token (smartphone application) settings” at the bottom of the page, then click “Software Token Registration”. You will be instructed to download the Software Token
application on your phone and should do so at this time.
Click “Next” once the application has downloaded. Confirm your identity by entering your Secret Q&A, then click “Accept User Agreement and Send Confirmation Mail”.
A registration password will be sent to the e-mail address registered on your Square Enix account.
If a Security Token is already being used, you will be unable to register the Software Token until you remove the Security Token from your account.
How to remove the Security Token
Open the application on your smartphone. It will then request the following information. Enter your user information into the corresponding fields and select OK to complete the registration:
• Your Square Enix ID (The ID used when generating the registration password)
• Your date of birth (The year and date of birth registered on your Square Enix account)
• The registration password (This will have been sent to your registered e-mail address)
Once registration is complete, a One-Time Password will be displayed. A new One-Time Password will be generated every time the application is launched. Be sure to enter your Square Enix ID, Square
Enix password, and the displayed One-Time Password when logging in to your account.
You will now be able to enjoy online gaming with maximum security!
Emergency Removal Password
If you change your smartphone device, or if it becomes inoperable for any reason, you will be unable to log in to the game. Please be aware that you will need the Emergency Removal Password to
More about the Emergency Removal Password.
For further information on tokens, please visit this page.